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Preparing for AZ Departure - Revised 03/02/10 |
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If you plan to depart
Arizona for an extended period of time and you wish to take
advantage of our once a year "put your service on
vacation mode" offer ($25.00
Deactivation/Activation service fee charged when you
deactivate) which stops your monthly billing during
your absence.
To qualify for this program, the only
requirement is that you activate and pay for your
service a minimum of 3 months every 12 months.
1) Email us at
accounting@azci.net or call us at 866-701-FAST
(3278) to let us know when you are
departing.
2) On the day of departure, unplug the power supply
that feeds our antenna from the electrical outlet.
It is also a very good idea for you to unplug ALL
of your valued electronic devices from their
respective outlets. The summer time monsoons,
accompanied by lightning, will often destroy
electronics which are left powered on.
3) When you return, simply plug in your power
supplies, and give us a call to reactivate your
service. If you do not return and reactivate
your service by
March 31st of the following year, we
will remove our equipment and bill you $30 for the
power kit.
Note: If you are uncertain about returning to
Arizona, simply share that with us when you call.
You will be instructed to put our power kit in a
plastic bag, outside your front door. One of
our technicians will collect the power supply and
the antenna. If you then decide to return to
Arizona, please try to give us three (3) weeks
advanced notice of your return date so that you do
not have to wait for a hook up date. There will be a
$50 fee for each reactivation using this method.
Here is a picture of the power kit that we use:...
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| Power Kit |
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Thanks for being our customer. Enjoy your time away
from Arizona, wherever that takes you. |
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Questions? |
| Email:
accounting@azci.net |
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